That's service

Following on in my quest for a replacement pair of sunglass clip-ons for my current frames, I wandered into the Optical Superstore in the Sydney CBD and gave them the "story so far". Even though I explained that my health care fund had already been in contact with the frame suppliers, they said they'd give it a go anyway - and what do you know? - yes, the supplier could get another set of sunny clip-ons; they'd have to import them but they'd be in three weeks. Well, of course I ordered them there on the spot - and resolved that the next lot of frames I need would be coming from the Optical Superstore. If they give my this kind of service for frames I didn't get there - imagine what after sales service they'll give me on a pair I do!