Tuesday, July 06, 2004

Zing, Zing, Zing

At work last week we had a demonstration of a computer-based brainstorming tool. Zing was developed by John Findlay, an Australian. It was described to us as being
65% psychology and 35% software. It was created to help teachers bring out creativity in children - and it certainly brought out some creativity in us. But you'd expect that from a knowledge creation tool. It's based on each participant being at the same location and having a computer link into the Zing system. The session is led by a certified facilitator who has questions they put to the group. The make-up of the questions is the most important aspect of the process … more important than the software. As each question is put to the group, participants discuss them before entering their individual answers through the console. The responses are then displayed, anonymously, on a screen – and are discussed, looking for common themes etc. It makes it a level playing field as no-one knows who made which response, and the most vociferous person doesn’t get to control the conversation.

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