Sunday, August 23, 2009

Cutting back on complaints

Word is that the people of NSW will not be able to take their complaints about the State Government to the Ombudsman, as they used to. The Ombudsman has reportedly written to State MPs to say they may receive them instead as his office is contemplating service cuts as they run out of the readies "... for complaint handling and resolution work." It's a wonder no one thought of it sooner ... take away the complaints handling body to make the complaints go away.

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