There's a saying that "actions speak louder than words" but after an episode late last week, we may also have to consider the possibility that "actions speak faster than words". Sitting in a conference room, someone had flipped up the butchers' paper to write on the whiteboard underneath. The two of us watching could see that there was a potential concern in the making - "a permanent marker on whiteboard" event. By the time we had actually given words to the warning, the marks had already been made. However, Pat assured us he had checked the marker before writing - but noted that he had been in another situation where someone had just thrown something and hit the "about to be" writer on the back of the head. That worked. And more quickly than words.