Saturday, December 11, 2021

Internet slow down ...

 

I don't know why they would call it internet speed in our area at the moment ... as we found out after a day and a half of struggling with our internet surfing and downloads, our service provider is currently working on the local mobile tower which has all but knocked out our internet - since we use our mobiles for our internet. At first we couldn't work out what was happening - I should have realised sooner but it's hard to search for an internet outage while you're having an internet outage.

What I find difficult thought is that there was no message saying that there was scheduled work - intended to go on until the end of next week. I don't think the phone service itself has been compromised but ... still not happy with the lack of communication generally. It's pretty frustrating when you go into their app and click on the Having Network Issues? Check Network Status icon and it keeps returning you to the same page ... there's only so many times you can do that without getting really quite cross at them - especially when the top of the page gives you the opportunity to Shop mobile plans. Grrrr.

I don't like to compare mobile service providers but I know that if you're on the Telstra network and even drive through an area where they are doing upgrades or other work, you get a text to let you know.

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